Testimonials

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I rediscovered my love for travel agents - I have never had as great of a service experience as with Alicia Saba | The Splendid Traveler!

I was planning a surprise trip for my partner's 40th birthday and started about 4 months early. I discovered Alicia during a work trip to Austin, and communicated with her via email while I was in New York, Austria and Australia. The time differences did not impact her quick and detailed correspondence one bit.

Alicia did not only point out some of the most beautiful and hidden places in New Zealand and adjusted [and re-adjusted] all travel plans to time and budget, but was also the most patient, understanding and accommodating service professional I have ever experienced. I was a quite complicated customer and had a lot of back and forth requests - and she was just as accommodating as one can wish for. The trip was such a success and I am very happy and grateful I had Alicia's support on planning all of it.

I will definitely work with her in the future and am very excited for the next trips she will plan for us.
 
- Jess C.
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Alicia, The Splendid Traveler, went above and beyond to make our trip to Australia and New Zealand unforgettable. Beginning with our stay at the Shangra-La Sydney everything was superb. We received a room upgrade upon booking, resort credit, and complimentary breakfast. And the room itself was spectacular. A huge corner room overlooking Sydney Harbor.

Alicia highly recommended a day trip to the Blue Mountains during our stay in Sydney. While I must admit that didn't sound too interesting, afterwards I was delighted that she had gently persuaded me to do it. One of the highlights of our trip.

She also booked a reservation at Quay, one of Australia's top restaurants, and made certain to secure a night when there wasn't a cruise ship in the harbor to block our view of the Opera House. It was special touches like this that made our experience so memorable.

After several delightful days in Sydney we boarded a cruise ship and enjoyed to private shore excursions that Alicia recommended. In Melbourne we enjoyed lunch and a half-day tour of the city with it's famous laneways and coffee houses.

Our next stop was Hobart, Tasmania, where we visited perhaps the most unique art museum in the world, The Museum of Old and New Art. Once again I had to be talked into doing this tour, and once again I was really glad that I did. It is an absolute must-see, and definitely led to some lively conversation during lunch at a local vineyard that Alicia arranged.

In New Zealand Alicia arranged a private tour of the Marlborough region which included lunch at a beautiful little vineyard and stops at several others that she recommended such as Cloudy Bay. The driver she hired for us was outstanding and very knowledgeable of the region and the wines.

We originally contacted Alicia because she was an expert in Australia and New Zealand. We soon learned that her expertise did not end there as she has helped us with other travels both domestically and in Europe. We frequently get upgrades and complimentary breakfasts thanks to her Virtuoso affiliation.

Alicia truly is The Splendid Traveler.
 
- John R.

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Such a smooth experience! Alicia was recommended to me and I was skeptical at first because I had never worked with a travel agent. I was very surprised at how easy it was to text back and forth to get an idea of how she could help. At first she just gave me some personal recommendations and I didn't feel pressured to work with her at all. I started to research on my own and tried to plan my trip on my own, but kept having questions and wasn't sure how to structure my trip. I told her I needed help and she sent me a simple questionnaire that took maybe 2-3min to fill out. Within a day or so she had an itinerary of everything I wanted sent to me. After a few adjustments, I realized it was the most convenient way to book my trip. She had everything planned and detailed instructions to help keep things extra simple for me since I was traveling alone. She even checked in to make sure I arrived ok! At one point in my trip I had a couple concerns, and despite the 17 hour time difference, she replied! Her response time still amazes me - emails or texts, she is on it!! She is so personable and I would definitely recommend working with her!
 
- Meg S.
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With Alicia's thoughtful help and guidance, my husband and I had the most spectacular trip to NZ and Australia. We spent the majority of the trip on NZ's magical South Island--and are now passionate about encouraging others to feel the benefit of Alicia's knowledge, attention to detail and willingness to tweak plans until they are a perfect for you.
 
- Julie T.

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Alicia's expertise and recommendations made our Australia trip absolutely fantastic! She was easy to work with and very helpful both prior to our trip and during our trip.

My wife and I had the trip of a lifetime and can't wait to go back!
 
- Evan K.
 
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